Privacy Policy

Introduction

At Eunoia Luxury Loft, we are committed to safeguarding your privacy and ensuring the security and confidentiality of any personal data you share with us. This Privacy Policy explains how we collect, use, and protect your data in compliance with applicable data protection regulations.

1. Types of Personal Data We Collect

Eunoia Luxury Loft limits data collection to the following categories:

• Contact Information: Name, phone number, and message details provided through our website’s contact form.

• Technical Information: Data such as IP addresses, browsing behavior, and device details collected through Google services (e.g., Google Analytics, Google Tags). This data is anonymized and used solely for analytical purposes.

2. How We Collect Your Personal Data

We collect personal data in the following ways:

1. Directly From You:

• Through the contact form on our website, where you provide your name, phone number, and message.

2. Automatically:

• Using Google Analytics and related tools to analyze website traffic and enhance performance.

We only process your personal data with your consent and do not collect sensitive or unnecessary information.

3. Why We Collect Your Personal Data

The purposes of collecting your personal data include:

• Responding to Inquiries: Addressing messages and requests submitted through the contact form.

• Analyzing Website Usage: Using anonymized data from Google services to optimize the user experience.

• Ensuring Website Security: Maintaining secure and efficient operation of our website.

4. Recipients of Your Personal Data

Your personal data is not shared with third parties, except in the following cases:

• Google Services: For website analytics and performance monitoring in compliance with their privacy standards.

• Legal Obligations: When required by judicial or regulatory authorities in accordance with applicable laws.

5. Retention of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes outlined above:

• Contact Form Submissions: Temporarily stored for responding to inquiries, then deleted.

• Anonymized Data: Retained for statistical purposes.

6. Your Rights

You have the following rights under applicable data protection laws:

1. Withdraw Consent: You may withdraw your consent for processing your personal data.

2. Access: Request access to the personal data we hold about you.

3. Correction: Request corrections to inaccurate or incomplete data.

4. Erasure: Request the deletion of your personal data.

5. Restriction: Request the restriction of processing under certain conditions.

6. Lodge a Complaint: File a complaint with the Hellenic Data Protection Authority (⁦https://www.dpa.gr/en⁩).

We will process your requests promptly, free of charge, and within one (1) month, with extensions of up to two (2) months for complex cases.

7. Links to Other Websites

Our website may contain links to external websites. Eunoia Luxury Loft is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies.

8. Contact Us

For inquiries, concerns, or to exercise your data protection rights, please reach out to us:

Eunoia Luxury Loft

Paleon Patron Germanou 4

60100 Katerini, Greece

Email: eunoialoft@gmail.com

9. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be published on this page, and where appropriate, you will be notified. We encourage regular review of this policy to stay informed about how we protect your data.